Terms & Conditions

The terms and conditions are valid for all tickets during the Limburg Bachata Kizomba Festival. By ordering tickets through our sales partners you accept their general terms and conditions, too.

Privacy statement

Your personal data will be treated in full accordance with the Law on Personal Data Protection. Any information that we obtain will be used solely for the purposes for which it is intended. All personal information relating to customers and users is obtained and protected in accordance with the relevant legal provisions. Your personal data will not be sold, rented nor transmitted to any entity. You provide your personal information voluntarily for the purposes of processing orders and marketing. You have the right to refuse the use of your personal data for marketing purposes. All user information is strictly confidential and used only when such information is necessary to fulfill our obligations to customers and users.

Registration

Our site’s registration system requires users to give us contact information such as their name and e-mail address, and demographic information such as a ZIP code, sex and some more festival specific informations. The customer’s contact information is used to contact the visitor when necessary and inform him/her about festival activities. Festival specific informations are used in order to give the customer best possible experience.

Booking

By ordering through the Internet you will find a registration form, which has to be filled out completely. Before registering you must read and accept our terms and conditions. After using the ordering form and ordering successfully you will receive a confirmation of registration via e-mail.
We regret to advise that no refunds will be given to pre purchased tickets.

Refund Policy

All sales are final. As is the policy with all major festivals & concerts, we cannot issue refunds. However, you can transfer your tickets to another name. Please email the full names of the pre bought pass along the full names of who they are being transferred to and the pass type. A fee of 20 euro is added for administration.

Checking in, Applicability

All passes for the Limburg Bachata Kizomba Festival can only be picked up by the Check-In counter at the Festival centre. Loosing a ticket is at your own risk – the organizer will not take responsibility for compensation of lost tickets. Tickets may not be used unauthorized, may not be copied or changed in any case. The full pass wrist band is personal and once placed on your wrist can not be given or sold to another person. A broken wrist band taken off from your wrist will not be accepted.

Photography

Limburg Bachata Kizomba Festival organizers are going to film and take photos during the parties, workshops, etc. These pictures and films will be used/published for promotion and advertising reasons (i.e. Website, Facebook, Press-Releases, TV, etc.). Each participant, visitor, artist, etc. agrees to the publication of his pictures and the film without any compensation. Taking photos or videos during the workshops is not allowed without the permission of the festival organizers and artists.

Insurance policy

All participants are responsible for their own health insurance during the festival in case of physical injuries and accidents.

Program

The organizer withholds the right to change the schedule before or during the event due to unforeseen circumstances.